Privacy

Our Pets Tale, at ourpetstale.com, uses the details you give us only to make and deliver your picture book.

We collect your name, email, optional family names, pet names and notes, and the photos you upload. Family names are words in the story. We do not ask for photos of people.

Photos are stored in a private store. They are not published, and the links are not public. Before a photo is saved, we re-encode it as a JPEG so camera location data and other hidden metadata are removed. Files that are empty, too small, too large, or not a still photo are refused.

You must confirm that you own the photos or have permission to use them. We use them only to illustrate that order.

Photos from a delivered book are deleted 30 days after delivery. Photos from an unpaid draft are deleted 30 days after the draft was started. The PDF is kept for 12 months. The private download link expires 90 days after we send it.

Payment is handled by Stripe. We store the checkout session id and the amount paid. We do not store card numbers.

Order mail is sent with Resend from orders@ourpetstale.com. A paid order also emails the studio inbox so the book can be made.

Questions: hello@ourpetstale.com.